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Affiliate FAQs
General Affiliate Questions:
Who is LdsHearts.com?
What is LdsHearts.com's affiliate program?
How much will I earn?
Does it cost anything to become an affiliate?
Does my site qualify for your Affiliate Program?
What is the difference between the Per Member, and Percentage Affiliate programs?
Do you accept non-English traffic?
I wish to join the affiliate program but my country is not listed in the drop down menu. What do I
do?
My Affiliate Account:
How do I check on the number of leads and/or sign-ups I have sent?
How do I post a banner on my site?
Can I put up your banners on multiple sites?
How do I permanently terminate my affiliate account?
Check/Payment Questions:
How much money do I have to earn before I am eligible to receive a check?
When will I get paid?
I have not received one of my checks posted on my reports page. What should I do?
What do I do if I receive a check with the incorrect information on it?
Do I need to send in a W-9 form in order to get paid?
If I have more than one affiliate account, can you combine my checks into one?
Reports Page Questions:
How do I change the information in my profile?
If I forgot my password, what do I do?
How often is my reports page updated?
How long does it take for new FREE registrants (leads) to show up on my reports page?
It appears that not all of my orders are showing on my reports page. What happened?
How does LdsHearts.com track visitors from my site?
Spam Questions:
What forms of promotion can I use?
I just logged into my account and it was suspended. Why?
What is considered spam?
Contacting LdsHearts.com's affiliate team
General Affiliate Questions:
Who is LdsHearts.com?
LdsHearts.com is an online personals community that caters to all Lds singles and their interests. LdsHearts.com is a leader in online niche market personals..
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What is LdsHearts.com's affiliate program?
LdsHearts.com's affiliate program is an easy-to-join system that enables Webmasters to earn regular paychecks by promoting LdsHearts.com to their visitors
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How much will I earn?
Our affiliate program has some of the most generous payouts around. The amount
you earn is up to you, the more traffic you send, the more money you will make.
Special consideration is given to affiliates with the ability to send high
volume traffic.
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Does it cost anything to become an affiliate?
No. It costs absolutely nothing to become an affiliate. In fact you can start
earning money almost immediately, because it takes just a few minutes to sign
up and only a bit longer to put our banners or descriptive text links onto your
web pages.
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Does my site qualify for your Affiliate Program?
As long as your site does not contain or promote pornography or illegal
activity or materials, you are welcome to become one of our Affiliates. We have
no minimum traffic level for you to worry about. However, we do strive to
provide the highest quality experience for our users and we reserve the right
to reject any applicant for any reason we deem appropriate.
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What is the difference between the Per Member, and Percentage Affiliate
programs?
The per-member program pays you a fixed amount for each person who signs up for a FREE registration.
The percentage program pays you a percentage of initial subscription fees.
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Do you accept non-English traffic?
Yes.
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I wish to join the affiliate program but my country is not listed in the
drop down menu. What do I do?
If your country is not offered on the list, send us your name and URL to
affiliates@LdsHearts.com.com and we will review your request.
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How do I check on the number of leads and/or sign-ups I have sent?
All stats are updated daily and can be checked online. Simply log in to your account and follow the instructions.
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How do I post a banner on my site?
To post a banner on your web site please follow these steps:
- Log in to your account.
- Click on Banner Linking Codes.
- Select the Banner.
- Copy the code and paste it into your website.
You do not need to save the banners onto your computer.
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Can I put up your banners on multiple sites?
Yes, we encourage affiliates to promote the same provided link on as many pages
and/or approved sites as you would like. The more banners you put up the more
money you make!
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How do I permanently terminate my affiliate account?
If you want to remove your affiliate account from our database, please log in
to your account and click into the Account Info section. From here, click on
Delete Account.
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Checks and Payments:
How much money do I have to earn before I am eligible to receive a check?
All affiliates must meet a threshold requirement minimum worth of commissions
in order to receive a check. This minimum has been set at $50. If you do not
meet the threshold, your profit for that month will simply roll over to your next
month's earnings. Ultimately, you'll get paid for all your work.
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When will I get paid?
We will cut checks and mail them directly to you on approximately the 5th of
the month. We pay every thirty days; however, we delay commission payments for
30 days to prevent fraud and to give ample time for chargebacks or refunds. You
are compensated on net sales for the period. For example, if you earn a
commission in January, you will be paid your full commission, less chargebacks
and/or refunds, on March 5th.
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I have not received one of my checks posted on my reports page. What should I do?
If you have not received a check, please first verify that the address you
entered during enrollment is correct and then email us at
affiliates@LdsHearts.com.com. Please be sure to include your affiliate login
name, the site you are affiliated with, the month and the amount of the check
in question, and we will get back to you as soon as possible.
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What do I do if I receive a check with the incorrect information on it?
First, you will need to send the check back to:
LdsHearts.com Inc.
Attn: Affiliate Marketing Department
PO Box 273723
Tampa, Florida 33688-3723
Secondly, send an email to affiliates@LdsHearts.com.com to request a new check.
Please be sure to edit your contact information so we can reissue a check with
the correct information. You can expect to receive a new check within a few
weeks.
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Do I need to send in a W-9 form in order to get paid?
If you are a United States resident or company and will earn at least $600 in
commissions (as an affiliate) by the end of the year, you must send us a
completed W-9 form. To download a copy of the W-9 form, please go to the
Internal Revenue Service Website and you will be able to download a copy there.
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If I have more than one affiliate account, can you combine my checks into
one?
We will help you consolidate your accounts into one if you wish. Send your
request to affiliates@LdsHearts.com.com. Please note that you cannot continue
to use two accounts and expect to be paid with one check.
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Can I have my checks deposited directly into my account?
Yes, If you are a member of PayPal, we can transfer the money directly into the
account that you have set up in PayPal. We will only need to know your PayPal
email address. This is requested when you sign up initially.
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How do I change the information in my profile?
You may enter your account information at any time by logging into your account
and making the changes in the Account section.
To ensure that the information on your check is correct and sent to your
current address, please make all changes before the first of the month.
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If I forgot my password, what do I do?
To receive your password, click the "forgot password" link in the affiliates
section of LdsHearts.com and enter your email address. We will email your
password to you.
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How often
is my reports page updated?
Reports are updated in real time.
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How long does it take for new FREE registrations (leads) to show up on my
reports page?
Before you receive credit for users that become FREE registrants, their
registrations must first be approved. This basic screening process could take
up to 2 business days.
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It appears that not all of my orders are showing up on my reports. What
happened?
All orders must be approved before they will show up on your stats and you are
given credit. Expect some of these orders to not be approved due to any of the
following reasons:
The credit card number supplied was incomplete, invalid, or not accepted.
There was a typo on the order form.
The credit card order was denied.
The credit card was reported as lost or stolen.
The order was a duplicate.
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How does LdsHearts.com track visitors from my site?
When you sign-up as an affiliate you'll be given a unique affiliate ID. We use
this ID to tell us where a referral has come from in order to credit that
account ID accordingly. If you do not use the complete linking URLs provided in
your account, there is no way to accurately credit your account and you will
not be paid for that portion of your traffic. PLEASE USE THE CONVENIENT
TRACKING URL'S PROVIDED.
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Spam:
What forms of promotion can I use?
The majority of our affiliates promote LdsHearts.com by placing our banners on
their sites, but you may also join chat rooms, online clubs, etc. We strongly
encourage you to remember chat room rules - it is better to simply talk about
the benefits of meeting people on our site instead of just posting a URL.
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I just logged into my account and it was suspended. Why?
LdsHearts.com does not condone cheating or spamming of any nature. Any accounts
suspected of cheating or reported for spamming are immediately suspended and
all payment voided. Extreme steps must be taken to protect our company and
legitimate affiliates. Typical affiliate causes include:
People emailing us that your affiliate ID was used in spamming activities.
Creation of fake accounts.
High chargeback rates (3% or greater).
Other inappropriate actions.
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What is considered spam?
Spam is considered to be any attempt to deliver unsolicited bulk mail over the
Internet. Almost all spam is commercial advertising. Potential target lists are
created by scanning Usenet postings, stealing Internet mailing lists, or
searching the Web for addresses. Such information is gathered with automated
searches to retrieve email addresses for spamming. We also require that
affiliates sending to "opt-in" email lists include a written
statement in each message explaining how a recipient can remove themselves from
the list, or provide a link to "unsubscribe". If we receive
complaints from recipients who claim they are still receiving the affiliate
email messages after they have followed the unsubscribe procedure or link, we
may consider that to be a violation of our spam policy.
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Contacting LdsHearts.com's affiliate team:
Affiliate Program Manager affiliates@LdsHearts.com.com
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